Adding Features/Premium Restore

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Our Premium Restore Service allows our customers to restore files from their account free of charge.

For example, if you accidentally deleted a file and want your account restored to the day prior, we can do this for you for a fee. Restores are charged at $75.00 per hour with a one hour minimum.

Please note: Lunarpages stores backups of hosting plans for 3 days, so if a restore needs to be done, that is as far back in time as we can go.

With the Premium Restore Service enabled, anytime you need a backup, instead of paying $75.00 per hour with the one hour minimum, we will restore your site at no charge! (Any account issues arising from a Lunarpages error will be restored at no cost, with or without the Premium Restore Service enabled.)

The Premium Restore Service costs only $1.50 per month billed in one lump sum for the remainder of your hosting term and can be activated on the Basic, Starter and Windows hosting plans.

How Can I Add the Premium Restore Service to My Web Site?

To purchase a Premium Restore Service, login to the Customer Account Page with your hosting account user name and password. Once you are in, choose the Upgrades/Addons Menu. To purchase the Premium Restore Service from the CAP, you must have a valid credit card on record for your account.

We can also do this for you via the Help Desk. Please send us the following to sales@lunarpages.com or via a help desk ticket.

  • Primary Domain Name:
  • User Name:
  • The Last 4 Digits of Your Credit Card:

If you do not have a credit card on record then please provide:

  • Primary Domain:
  • User Name:
  • Postal Address:
  • Phone Number:
  • First/Last Digits of Password:

This Feature is Available on These Shared Hosting Plans: Starter, Basic, Business, and Windows Plans

Retrieved from "http://wiki.lunarpages.com/Adding_Features/Premium_Restore"
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