Switching Account Types

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Want to move from a Windows hosting plan to a Basic or Business hosting plan, or the other way around? You can quickly switch between the Linux hosting plans (Basic and Business) to the Windows hosting plan with little to no effort on your part at all.

How Do I Request the Move and Change?

All you need to do is contact billing@lunarpages.com or put in a help desk ticket requesting the change. Be sure to include in your request:

Primary Domain Name:
User Name:
Last 4 Digits of Credit Card on Record:

If you do not have a credit card on record then please provide:

Primary Domain:
Username:
Postal Address:
Phone Number:
First/Last Digits of Password:

We can then make the billing change in your customer records, and then switch you from one plan to the other plan. You would only pay the difference between the two prices (if any exists). Also you will be prorated for any time you still have "paid in" to the older hosting plan you are moving away from.

Things You Should Be Aware Of

This would not just be a move from Linux to Windows, this would be changing from one hosting plan to another hosting plan as well. This means that limits like your disk space, bandwidth and the number of addon domains you can have will most likely change. Please be sure to review the plan pages before considering the move:

Transferring Files & Databases from Old Server Location to New Server Location: If a change of server is required you would be responsible for moving over your files and databases from the old server you were on to the new server location.

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