Cannot See Your Site

From Lunarpages Web Hosting Wiki

I've uploaded my site but I cannot see it yet. What's wrong?

It could be a few things:

  • Is your domain completely propagated? It may take up to 72 hours for this to complete after you update your nameservers. Propagation is the process of having all the world's servers recognize the changes you made to your domain. For example, when you change your nameservers to Lunarpages so your site can be seen using the Lunarpages' servers, it will take up to 72 hours for all the world's servers to recognize this change.
  • Did you upload your site to the correct folder? All files need to be uploaded to the public_html folder for Linux (Basic, Business, and Starter plans). For Windows, all files need to be uploaded to the httpdocs folder.
  • Do you have your first page named index.html (or .htm, .php, .asp, .jsp)? Please remember that Linux servers are case sensitive, so be sure to use "index" not "Index".
  • It may be a precedence issue. If you are seeing our placeholder page, it may be because it is named index.html and is being seen and executed before your page named index.somethingelse. Delete or rename our placeholder page. You can also add the DirectoryIndex command to .htaccess to change the execution order for example:
DirectoryIndex index.htm index.html index.php
  • For Windows plans, the order can be changed for each domain under Web Directories, Preferences.
  • If you are using JSP or ASP coding for your index page, you would need to have JSP or ASP support enabled for your domain before they will resolve.
  • If you are using the Lunarpages temporary url, and you have a PHP, JSP, or ASP index page, then your web page may not resolve properly. We can provide you with a free subdomain, such as so you can test your homepage with PHP, JSP, and ASP enabled before you decide to change the nameservers for your domain name.