Verification Information

From Lunarpages Web Hosting Wiki
Jump to: navigation, search

What is the verification information and why is Lunarpages requesting it?

Before any big web hosting plan or account changes, Lunarpages technical support will often ask you for your verification information. In most cases this will be the last four digits of the credit card on record or your first and last digits of your password. This way they can confirm you are the account owner - and can proceed with the changes that you have requested to your web hosting plan or account with Lunarpages.

Here are the basic verification details you may be asked for:

If you do have a credit card on record, then please provide:

  • Primary Domain Name:
  • User Name:
  • Last 4 Digits of Credit Card on Record:

If you do not have a credit card on record, then please provide:

  • Primary Domain:
  • User Name:
  • Postal Address:
  • Phone Number:
  • First/Last Digits of Password:

Providing this information with your help desk ticket, will often save the support team time when it comes to making the account changes you have requested. Sometimes, more information about your particular account may also be needed.

Share |
Want to read this in another language?